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PRIVACY STATEMENT

PRIVACY POLICY

Thank you for visiting website Copencoffee.com operated by Kien Nam Trading - Import Export Co., Ltd. We respect and are committed to keeping your private information private. Please read the following Privacy Policy to better understand the commitments we make to respect and protect the rights of our visitors.

The privacy policy will explain how we receive, use and (in certain cases) disclose your personal information. The policy will also explain the steps we take to secure our customers' personal information. Finally, the Privacy Policy will explain your choices regarding collection, use and disclosure of your personal information.

Protecting your personal data and building your trust is very important to us. Therefore, we will use the name and other information related to you in accordance with the content of the Privacy Policy. We only collect the necessary information related to the purchase transaction.

We will keep customer information for the time required by law or for any purpose. You can access the website and browse without having to provide personal details. At that time, you are anonymous and we cannot know who you are if you are not logged into your account.

1. Collecting personal information

We will collect many different information about you when you want to place an order on the web.

We collect, store, and process your information for purchase and future communications, and to provide services. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, phone number, fax, payment details, card or payment details bank account details.

We will use the information you have provided to process your order, provide the services and requested information through the website and upon your request. Furthermore, we will use that information to manage your account; verify and perform online transactions, audit data download from the web; improve website layout and content and tailor it to your users; identify web visitors, research demographics, send information including product and service information, if you show no sign of rejection. If you do not want to receive any of our marketing information, you can refuse at any time.

We may transfer your name and address to a third party for them to ship your order (for example to a courier or supplier).

Online payments are handled by our International Network agents. You only give us or the Agent or the website information that is correct, not confusing and must notify us if there is any change.

Your order details are kept by us, but for security reasons we cannot publish directly. However, you can access the information by logging into your account on the web. Here, you will see your order details, products received and products sent, and email, bank, and newsletter details that you subscribe to. You are committed to protecting personal data and are not permitted to disclose to third parties. We do not take any responsibility for misuse of the password if it is not our fault.

Other rules about personal information

We may use your personal information for market research. Details will be hidden and can only be used for statistics. You can refuse to participate at any time. Any responses to surveys or polls that we need you to do will not be passed on to third parties. It is only necessary to disclose your email if you wish to participate. Answers will be saved separately from your email.

You will receive information about us, about our website, other websites, products, sales, newsletters, anything related to companies in the group or business partners. If you do not want to receive this information, please click on the opt-out link in any email we send you. Within 7 days of receiving your instructions, we will stop sending information. If it is not clear, we will contact you.

We will continue to anonymize user data on the website and use it for a variety of purposes, including identifying the user's location and how to use certain aspects of the website or links contained in emails. to users and provide such anonymous data to a third party that is the publisher. However, this data is not personally identifiable.

Third Partners and Links

We may pass on your information to other companies in the group. We may transfer your information to agents and subcontractors within the framework of the Privacy Policy. For example, we will ask a third party to deliver and receive money